Objectives:

• Adopting the philosophy of total quality management

• Documenting work policies and strategies

• Designing total quality management programs in line with the nature and characteristics of the educational system, with a basic aim of obtaining the ISO(9001) certificate, 1994, issue as a first stage

Scope of Project:

• Ministry of Education headquarters

• Directorate of Education of Amman II

• Directorate of Education of Madaba